Shipping Policy
Welcome to Martspire We’re dedicated to ensuring you receive your fashion pieces quickly and reliably, no matter where you are.
Shipping Origin
This shipping policy applies to all orders placed through our online store. Currently we only ship from our warehouse located at Darimandi road katra, Laharpur, 261135 Sitapur Uttar Pradesh, India to all addresses across India.
Shipping Timeframe:
- Cut-off time: (GMT+05:30) India Standard Time (Kolkata) 2:00 PM (Monday - Sunday)
- Processing Time: 0-1 business days (Monday - Sunday)
- Transit Time: 3-6 business days (Monday - Sunday)
- Total Delivery Time: 3-7 business days (Monday - Sunday)
- Courier Services: Delhivery, Blue Dart, and XpressBees
Shipping Charges
We offer Standard Flat Shipping Rate ₹49 on all orders within India. No hidden costs
Order Tracking
Once your order has been processed and dispatched, you’ll receive a confirmation email with your tracking number. You can track your order here
Missing or Lost Packages
If your package is lost or does not arrive within the expected time frame, please contact our support team. We will work with our delivery partners to resolve the issue. If necessary, we will send a replacement or process a full refund. For more information, view our return policy here
Address Changes
If you need to change your delivery address, please email our support team at support@martspire.store within 24 hours of placing your order or before the daily cut-off time. We will do our best to update your shipping information before the order is processed.
Not at Home?
If you're unavailable at the time of delivery, the courier will attempt redelivery or leave your package at a local pickup point. You will be notified with instructions on how to retrieve your parcel.
Refusing Delivery
If you refuse a delivery, return shipping costs and any additional fees will be deducted from your refund.
Need Help?
For questions about your order or our shipping terms, feel free to reach out at support@martspire.store